Free Accessories Worth ₹150
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Free Accessories Worth ₹150
No Cost EMI as Low as ₹368
7 Days Easy Returns
7 Days from delivery
Replacement
Damaged, Defective, Item not as described
If you have received a damaged or defective product or if it is not as described, you can raise a replacement request on the Mobile/Desktop site within 7 days of receiving the product. Successful pick-up of the product is subject to the following conditions being met:
Gifting a Bicycle to your child is a wonderful idea with numerous benefits. First and foremost, it promotes a healthy and active lifestyle. Cycling not only helps kids stay fit but also instills a love for physical activity that can last a lifetime. It encourages outdoor exploration, allowing children to connect with nature and their surroundings. Moreover, riding a bike fosters a sense of independence, as they can travel short distances on their own. Cycling also teaches valuable lessons like balance, coordination, and perseverance. In short, a Bicycle is a gift that keeps on giving, enriching your child's physical and mental well-being.
Helping you find answers with a list of the most frequently asked questions by other customers
There are no delivery charges for certain pin codes. For particular pin codes there is a delivery charge. Please use our pin code checker to see if any delivery charge is applicable for you.
All bicycles delivered by us will be fully fitted and ready to ride. In some rare cases we will send an unassembled bicycle and will send a technician to your house for assembling the bicycle for free. Click to know more.
Do not worry, we have our dedicated chat support with bicycle experts on our website available to help you make the perfect choice with your bicycle. You can reach out to our Bicycle Experts through our Chat on the bottom right corner of your screen.
All bicycles we sell come with a standard warranty on the frame, provided directly by the brand. Contact us through our Chat Support on our website to know more warranty related details for specific products. Incase of any warranty claims pertaining to your product, contact us on [email protected], and ChooseMyBicycle will follow the due process to help you claim your warranty through the respective brand.
We do not have the option of Cash on Delivery.
Our team has done extensive research on sizing charts for all types of bicycles. You can click the Check Size button, enter your height in inches or cms and our system will calculate the right frame size for you. Click Here to find out how to use our size guide.
The delivery time for every bicycle differs according to the location. You can check the delivery time to your location by entering your pin code in our pin code checker. Once the shipment is dispatched we will send you a personalized tracking link for you to track your package.
If in the unfortunate circumstance that the product you receive is damaged, contact us at [email protected] and we will try and address this issue through our technicians, or assure returns/replacement of defective parts in case of manufacturing defects after checking necessary proof of the damage/defect.
Do not worry, your money is safe. Contact us immediately via [email protected] or through our chat option on the website and we will help you with the status of your order.
Yes, ChooseMyBicycle.com only sells Bicycles from Brands which have certified us to sell their products online.
We have multiple EMI options with Credit Cards, Debit Cards and various Buy Now Pay Later options. To check out the complete list of EMI options click Explore Options in the EMI section below the price or Click Here.
We do not have the option of exchanging your Old Bicycle for a new one.
Yes, we do have BFL as a payment option for products between the prices of ₹20,000 to ₹40,000. Please note that if you purchase a Bicycle through the BFL payment option, you will not get any free accessories.
All Bicycles sold on ChooseMyBicycle, will be delivered Fully-Fitted and Ready to Ride. All you will need to do, is take your Bicycle out of the Box, straighten the handlebar and attach your pedals, the assembly process will take less than 5 minutes. You will find an Assembly Manual inside the box, with step by step instructions to assemble your Bicycle or E Bicycle. To view our Unboxing video Click Here.
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I had a fantastic and seamless experience of cycle delivery and it was delivered in an amazing turn around time of 2 days, since I live in Chennai, the cycle was promptly shipped in a safe and unharmed manner. The sales and support was brilliant. I purchased the NUZE S3 cycle. I got information from the cycle experts since I am a newbie. My overall experience was amazing and nothing like the other customers mentioned in this site.
Kudos to the CMB team and i will ask all my colleagues and friends to buy theirs here only.
Recently bought Road bike from CMB & I can say, I am one of the happiest customers of CMB.
My experience was really superb from booking to delivery to post-sales support.
As this was my first road bike and was unaware that pedals are not included with the cycle, which I came to know after booking. To my surprise CMB had included the pedals from their side “Fitted and ready to ride”.
Thanks CMB team.
CMB is a website which helps us to choose the right bicycle, had a hassle free experience while buying my Waltx Summit 27.5 from CMB, along with the cycle, was thrown in a host of goodies worth almost 4000, the buying experience was seamless and the cycle was delivered in just 6 days including a Sunday and this while there was a heavy downpour in Chennai, still the CMB Team showed ownership and updated and kept me informed of all the checkpoints. On delivery I found out that a accessory was broken, CMB Team arranged a replacement within few hours of sending the mail to them with pictures and video of the broken item, shows volumes about a company and its staff of providing a perfect seamless solution and ensuring that the customer always stays happy.
I have now become a permanent client of CMB and all my future cycles and of my near and dear ones will be bought from ChoooseMyBicycle only.
With an informative and easily guiding portal, CMB comes across as the most user friendly platform for cycle riders. I bought Giant ATX 2021 in March End, however I have been engaged with the portal for cycling information for a couple of months ahead of my purchase decision. CMB has guided me systematically in my cycle purchase experience that has been quite satisfying even in the Covid 19 situation which adversely affected their services. Based on personal experience, I recommend CMB, for people who intend to make an informed purchase. Also, CMB should work upon direct integration with the OEMs to eliminate the teething issues, if any, arising in executing their transitional responsibility.
Got the delivery in 5days and as said 99% assembled only pedals need to fit and handle bar needs to tighten up.. and all this is in lockdown And the service team is very responsive.
Bought a Firefox road runner pro d from the website. Happy with the product. All major installations were done by their team. Only handle bar and pedal need to fit by me. At that time my pedal was not fit it into the crank arm. When I reported the issue they have sent me the original crank arm with support of Firefox at free of cost. They have best team to support client. Advise to buyers. They will only sent product after their quality check. But there will be a 1% chance of a mistake, so record a non stop video of unboxing of your bicycle . If any problem with the product.,Then you can prove it is their fault with the video footage. In my case I was unable to prove it is their mistake . So I have to accept that was my mistake but they really amazed me by giving the original part at free of cost
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