Free delivery is available for eligible pin codes. Delivery charges may apply to certain locations depending on serviceability and logistics. Enter your delivery pin code on the product page to view the applicable delivery charge before placing your order.

Your bicycle will usually be delivered fully fitted and ready to ride. After unboxing, you may only need to straighten the handlebar and attach the pedals using the instructions provided.

In rare cases where a bicycle cannot be delivered in ready-to-ride condition, our support team will guide you or arrange the required assembly assistance.

Yes. Bicycles sold on ChooseMyBicycle come with the applicable manufacturer’s warranty. Warranty duration and coverage vary depending on the brand, model and component.

Keep your purchase invoice safely, as it may be required for a warranty claim. For assistance, contact [support@choosemybicycle.com](mailto:support@choosemybicycle.com) with your invoice, frame number and clear photos or videos of the affected part.

No. Cash on Delivery is currently not available. Orders must be paid for online using one of the secure payment options available during checkout.

Delivery time depends on the product’s availability, dispatch location and your delivery pin code. Enter your pin code on the product page to view the estimated delivery timeline for your location. Once your order has been dispatched, you will receive tracking details by email so that you can follow the shipment’s progress.

Please inspect the package and bicycle immediately upon delivery. If you notice any transit damage, report it to [support@choosemybicycle.com] within four hours of receiving the order.

Your email should include:

• Clear photos of the damaged bicycle
• Photos of the outer carton or packaging
• A continuous unboxing video showing the package and bicycle
• Your invoice or order confirmation

Once the information is verified, ChooseMyBicycle may arrange a repair, replacement of the damaged part, replacement of the bicycle, refund or another suitable resolution, depending on the nature of the damage.

Multiple EMI options may be available through eligible credit cards, debit cards and selected Buy Now, Pay Later providers.

Available plans, tenure, interest rates and eligibility depend on the product value, issuing bank and payment provider. Select “Explore EMI Options” near the product price or check the available plans during checkout.